SHIPPING & RETURNS

Hi loves,

Please allow 5-10 days processing and 3-5 business days to receive your items or sometimes sooner.

This is for natural color hair, closures and frontals.

Colored hair orders, wigs and 360 frontals may take longer.

During the holiday seasons shipping and processing time may be extended. 

Once orders are shipped the shipping companies are responsible for the shipping.

 Please contact shipping companies for any information pertaining to your shipping.


Due to the borders being closed because of covid there is a low stock of lace all over that will not be restocking until there open again 


Most hair companies do not have any lace but not MKD Virgin Hair and Accessories


Our lace is hand crafted transparent swiss lace 

but is only made upon request/order 


If you order any lace products from us that are not on hand delivery will take longer because it’s being made fresh 


this also applies to our raw blonde & raw natural color 


Please keep that in mind before ordering from us 

contact us with your order needs by email to check on shipping anytime 


ALL SALES ARE FINAL.

ZERO TOLERANCE CHARGEBACK POLICY

Customers are urged to contact us by email prior to filing a chargeback. In many cases, any dissatisfaction can be resolved simply and easily. A chargeback occurs when a customer contacts a credit card-issuing bank to initiate a refund for a purchase they made on their credit card. Since chargebacks are costly and can add a considerable amount to our operating costs, which will ultimately affect the ability to provide the best prices for our valuable customers, we will not tolerate chargeback abuses. All abusers will be reported to the Chargeback Protection Project, which may affect an abuser's ability to purchase at other online retailers across the United States. In all cases where the chargeback is clearly fraudulent and/or an attempt to circumvent our policy and contract, we will file a report with the IFCC (Internet Fraud Complaint Center), the customer's local authorities as well as with the Better Business Bureau. If the product was delivered via U.S. Mail or to a Post Office box, we will also file a mail fraud complaint with the postmaster or Federal Authorities. We will turn delinquent accounts over to a collections agency and reports will be filed with all credit bureaus as a delinquent collection account. You are fully responsible for paying all monies owed"